Sign-up time is typically less than 20 days - from receipt of your order to the provision of a working ADSL service - providing your service can be provisioned by our carrier (and if it can't, you don't pay for the attempt). Some connections take longer than 20 days, and others may be faster. The typical time frame for connecting an ADSL service is currently 10 days - however we can't guarantee that time frame, so we specify 20 days. Once we have received your order, we will keep you updated on the progress.